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Resources

Plain reading on a complicated subject.

Briefs and reference material for dealer principals and their teams. Sourced, current, and written the way one industry professional would explain it to another.

Field brief · regulatory update

Automotive Retail Compliance Exposure

What the Lindsay settlement and the 97 warning letters mean for your store, and why the audit you can prove now matters more than the rule that was withdrawn.

The three figures behind 2026 enforcement, and what the Lindsay number is made of.
The six practices the FTC is flagging, and the state laws stacking on top.
What protects a store now that the federal checklist is gone. Sources cited throughout.
Get the brief 7 pages · PDF
In progress

The operations leak report

How missed calls, slow lead response, and weak follow-up convert into lost gross, with the math a GM can act on.

Coming soon

In progress

One-party consent, by state

A reference on where call recording for audit purposes is permitted, and how Argus handles the rest.

Coming soon

Field guide

One-party consent, state by state

Which states let a caller record the call, which require everyone to agree, and what that means for a store in 2026. With an interactive map.

Read the guide ▸

Guide

Reading a Report Card

A short guide to the Trust Score, the two pillar figures, how a finding is built, and the trend that matters most.

Read the guide ▸

Want one of these sooner, or have a topic you want covered? Tell us.

See the audit the briefs describe.

A walkthrough covers the Trust Score, an open finding with its evidence, and a sample Report Card.