Resources
Plain reading on a complicated subject.
Briefs and reference material for dealer principals and their teams. Sourced, current, and written the way one industry professional would explain it to another.
Automotive Retail Compliance Exposure
What the Manchester City Nissan order, the Lindsay refunds, and the 97 warning letters mean for your store, and when the per-violation penalty ceiling actually applies.
California’s CARS Act starts October 1, 2026. Check your first written replies.
What California dealers need to check in pricing, customer replies, add-on sales, and the new three-day right to cancel. By Nick Letsios, CEO, AI Assist, Inc.
Read the brief ▸
Enforcement analysis · August 2026Somebody read this dealer's data first. It was not the dealer.
The $4 million Manchester City Nissan settlement, why every allegation was observable from outside the store, and the audit that would have surfaced it in thirty days.
Read the analysis ▸
GuideReading a Report Card
A short guide to the Trust Score, the two pillar figures, how a finding is built, and the trend that matters most.
Read the guide ▸
Field guideOne-party consent, state by state
Which states let a caller record the call, which require everyone to agree, and what that means for a store in 2026. With an interactive map.
Read the guide ▸
Have a topic you want covered? Tell us.
See the audit the briefs describe.
A walkthrough covers the Trust Score, an open finding with its evidence, and a sample Report Card.