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State profile · IL

Illinois dealer compliance profile

Call-recording consent, the enforcement record with its sources, and what an outside audit can run in Illinois.

All-party consent High enforcement Elevated exposure
Amber: a shopper can record the call. Blue: everyone on the call must agree.
Recording ruleAll-partyEvery party must agree before a call is recorded.
Enforcement levelHighLeader Automotive · $20M · Illinois AG
Channels Argus360 shops here
TextEmailWeb form

How active is enforcement in Illinois?

LevelHigh
SummaryLeader Automotive · $20M · Illinois AG

Statutes in play: Illinois Consumer Fraud and Deceptive Business Practices Act; Illinois Motor Vehicle Advertising Regulations; FTC Act § 5; FTC Used Car Rule

FTC & Illinois AG v. Leader Automotive Group, No. 1:24-cv-13047 (N.D. Ill.)
December 19, 2024State AG action

$20M judgment, the largest the FTC has secured against an auto dealer. Bait-and-switch pricing, unauthorized add-ons, fake reviews, gray-market vehicles. Former executive still pending individually.

View source

Local carve-outs

None on record. Consent is governed at the state level.

What this means for a rooftop in Illinois

Enforcement is active in Illinois, but a voice shop cannot run because every party on a call must agree to recording. Argus360 covers text, email, and web form here, which is where pricing, certification claims, and add-on disclosures are put in writing. The written channels carry most of the conduct regulators have named.

Questions dealers ask about Illinois

Can a mystery shopper record a call to a dealership in Illinois?

No, not without every party agreeing. Illinois is an all-party consent state for telephone recording. Governing statute: 720 ILCS 5/14-2.

What enforcement exposure do Illinois dealers carry in 2026?

High. Leader Automotive · $20M · Illinois AG. FTC & Illinois AG v. Leader Automotive Group, No. 1:24-cv-13047 (N.D. Ill.), December 19, 2024.

Which channels does Argus360 shop in Illinois?

Text, email, and web form. Voice is excluded because a call cannot be recorded here without every party agreeing.

Reviewed September 10, 2026. Argus360 scores against the law as written and does not provide legal advice. Statute citations and enforcement records carry their sources above; verify against the primary source before relying on them.

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See what a monthly Report Card would show for your Illinois rooftops.

A thirty-minute walkthrough of the dashboard, the evidence behind a finding, and a sample Report Card. In beta at the founder’s store; general availability anticipated Q4 2026.