State profile · MI
Call-recording consent, the enforcement record with its sources, and what an outside audit can run in Michigan.
Michigan's statute reads all-party, but its courts recognize a participant exception (Sullivan v. Gray, reaffirmed federally in 2026), so a participant may lawfully record. Treated one-party here.
What Argus360 shops here: Voice, text, email, and web form. Calls are recorded and scored.
Statutes in play: FTC Act § 5
No state-specific dealer action on record. Federal rules still apply: FTC Act Section 5 and the state consumer protection statute.
None on record. Consent is governed at the state level.
No state-specific dealer action is on record in Michigan, and federal rules still apply. Calls can be recorded, so the full audit runs here. The value is the record itself: a monthly account of what customers were told, ready before a complaint, a chargeback, or a regulator asks for it.
Yes. Michigan is a one-party consent state, so a participant in the call can record it. Governing statute: Mich. Comp. Laws § 750.539c.
Baseline. No state-specific dealer action is on record, so federal rules apply: FTC Act Section 5 and the state's own consumer protection statute.
Voice, text, email, and web form. Calls are recorded and scored.
Reviewed September 10, 2026. Argus360 scores against the law as written and does not provide legal advice. Statute citations and enforcement records carry their sources above; verify against the primary source before relying on them.
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