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State profile · NY

New York dealer compliance profile

Call-recording consent, the enforcement record with its sources, and what an outside audit can run in New York.

One-party consent High enforcement Highest exposure
Amber: a shopper can record the call. Blue: everyone on the call must agree.
Recording ruleOne-partyA participant can record the call.
Enforcement levelHighFAIR Business Practices Act
Channels Argus360 shops here
VoiceTextEmailWeb form

How active is enforcement in New York?

LevelHigh
SummaryFAIR Business Practices Act

Statutes in play: New York FAIR Business Practices Act; NY General Business Law § 349

New York FAIR Business Practices Act (Chapter 708 of 2025)
February 17, 2026Statute

Signed December 19, 2025; effective February 17, 2026; chapter amendment signed March 27, 2026. Expands GBL Section 349 from deceptive to unfair and abusive practices, enforceable by the Attorney General, raising dealer exposure in retail auto sales.

View source

Local carve-outs

None on record. Consent is governed at the state level.

What this means for a rooftop in New York

Both conditions that raise exposure are present in New York: an active enforcement record and calls that can be recorded. A shopper's recording of a mispriced quote or an undisclosed add-on is a dated record here, and regulators have already used the same conduct against dealers. Argus360 runs the full four-channel shop in New York, so the store holds its own record before anyone else builds one.

Questions dealers ask about New York

Can a mystery shopper record a call to a dealership in New York?

Yes. New York is a one-party consent state, so a participant in the call can record it. Governing statute: State follows the federal one-party rule: a participant may record the call..

What enforcement exposure do New York dealers carry in 2026?

High. FAIR Business Practices Act. New York FAIR Business Practices Act (Chapter 708 of 2025), February 17, 2026.

Which channels does Argus360 shop in New York?

Voice, text, email, and web form. Calls are recorded and scored.

Reviewed September 10, 2026. Argus360 scores against the law as written and does not provide legal advice. Statute citations and enforcement records carry their sources above; verify against the primary source before relying on them.

Request a walkthrough

See what a monthly Report Card would show for your New York rooftops.

A thirty-minute walkthrough of the dashboard, the evidence behind a finding, and a sample Report Card. In beta at the founder’s store; general availability anticipated Q4 2026.