Home Platform Compliance Map Resources Team Contact Request a walkthrough

State profile · PA

Pennsylvania dealer compliance profile

Call-recording consent, the enforcement record with its sources, and what an outside audit can run in Pennsylvania.

All-party consent Baseline enforcement Baseline
Amber: a shopper can record the call. Blue: everyone on the call must agree.
Recording ruleAll-partyEvery party must agree before a call is recorded.
Enforcement levelBaselineNo state dealer action on record
Channels Argus360 shops here
TextEmailWeb form

How active is enforcement in Pennsylvania?

LevelBaseline

Statutes in play: FTC Act § 5

No state-specific dealer action on record. Federal rules still apply: FTC Act Section 5 and the state consumer protection statute.

Local carve-outs

None on record. Consent is governed at the state level.

What this means for a rooftop in Pennsylvania

Pennsylvania is an all-party consent state with no state-specific dealer action on record; federal rules still apply. Voice shops are excluded; text, email, and web form shops run and build the written record a principal can point to.

Questions dealers ask about Pennsylvania

Can a mystery shopper record a call to a dealership in Pennsylvania?

No, not without every party agreeing. Pennsylvania is an all-party consent state for telephone recording. Governing statute: 18 Pa. Cons. Stat. § 5704 / § 5703.

What enforcement exposure do Pennsylvania dealers carry in 2026?

Baseline. No state-specific dealer action is on record, so federal rules apply: FTC Act Section 5 and the state's own consumer protection statute.

Which channels does Argus360 shop in Pennsylvania?

Text, email, and web form. Voice is excluded because a call cannot be recorded here without every party agreeing.

Reviewed September 10, 2026. Argus360 scores against the law as written and does not provide legal advice. Statute citations and enforcement records carry their sources above; verify against the primary source before relying on them.

Request a walkthrough

See what a monthly Report Card would show for your Pennsylvania rooftops.

A thirty-minute walkthrough of the dashboard, the evidence behind a finding, and a sample Report Card. In beta at the founder’s store; general availability anticipated Q4 2026.